Refund Policy
Last updated: August 2026
1. Subscription Billing
VoiceCast Pro is a monthly subscription billed automatically at the start of each billing period. Payments are processed by Paddle.com, our merchant of record.
2. Cancellations
You can cancel your subscription at any time from your account's billing management page. Cancelling stops future renewals, but you will retain Pro access until the end of the billing period you already paid for. We do not provide prorated refunds for the unused portion of a billing period.
3. Refund Requests
If you believe you were charged in error, experienced a technical issue that prevented you from using the Service, or have another legitimate concern, contact us within 14 days of the charge at support@voicecast.app. We review refund requests on a case-by-case basis.
4. Paddle's Buyer Terms
As our payment processor and merchant of record, Paddle's own buyer terms may also apply to your purchase, including how refunds are issued back to your original payment method.
5. Contact
Questions about billing or refunds can be sent to support@voicecast.app.